Terms of service

Last updated: June 1, 2026

Please read these Terms of Service carefully before using zazayaya.com. By accessing or purchasing from our store, you agree to be bound by these terms.

GENERAL

ZazaYaya ("we," "us," or "our") operates zazayaya.com. These Terms apply to all visitors, customers, and users of our website and services. We reserve the right to update these Terms at any time without prior notice. Continued use of the site constitutes acceptance of the updated Terms.

2. AGE REQUIREMENT

You must be at least 18 years of age to use this website and purchase from our store. By placing an order, you confirm that you are 18 or older. Access to our Adult Toys (18+) section is strictly restricted to adults. We reserve the right to cancel any order if we have reason to believe the buyer is a minor.

3. PRODUCTS & DESCRIPTIONS

We make every effort to display product colors, descriptions, and images as accurately as possible. However, we cannot guarantee that your screen's display will perfectly reflect the actual product. Product descriptions may occasionally contain errors or inaccuracies. We reserve the right to correct any errors and to change or update information at any time.

4. DROPSHIPPING DISCLOSURE

ZazaYaya operates as an online retail store. Some products are fulfilled by third-party suppliers and shipped directly to you. Shipping times may vary depending on the supplier and your location. All estimated delivery windows are provided in good faith but are not guaranteed.

5. PRICING & PAYMENT

All prices are listed in US Dollars (USD). We reserve the right to change prices at any time. Payment must be received in full before your order is processed and shipped. We accept all major credit cards and other payment methods displayed at checkout.

6. ORDERS & CANCELLATIONS

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent, orders with incorrect pricing due to system errors, or orders that cannot be fulfilled. If your order is cancelled, you will receive a full refund.

7. SHIPPING

We ship within the United States. Shipping times are estimates only and begin from the date of fulfillment, not the date of order placement. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

8. RETURNS & REFUNDS

For hygiene and safety reasons, certain items — including lingerie, swimwear, underwear, and adult toys — are final sale and cannot be returned. Please refer to our full Refund Policy for complete details on eligible returns.

9. INTELLECTUAL PROPERTY

All content on zazayaya.com — including text, images, logos, graphics, and branding — is the property of ZazaYaya and may not be reproduced, distributed, or used without our express written permission.

10. LIMITATION OF LIABILITY

ZazaYaya shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product in question.

11. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved in the appropriate courts of the United States.

12. CONTACT

For questions about these Terms, please contact us at: info.zazayaya@gmail.com